| Dear users, As you probably know, Ofys suffered an outage last week and a second one last night, and we sincerely apologize for the consequences this had on your work. First of all, we would like to assure you that your data was never at risk. Both outages were caused by hardware issues, and it is an unfortunate coincidence that they occurred in the same time period. The hardware parts in question had to be replaced, which explains the time necessary to resolve the outages. As soon as we became aware of the problem, our technicians reacted quickly and took action to minimize the disruption time for our users. One of the equipment parts in question was part of a specialized firewall which is essential for protecting Ofys against attacks from all over the world. If there is an issue with this tool, all connections to the system are blocked to protect the confidentiality and integrity of your data. Our commitment to data security and system stability is our top priority. We thank you for your understanding and patience. Rest assured that we are doing everything in our power to prevent such incidents from happening again. We remain dedicated to improving our systems to guarantee optimal security while maintaining exceptional availability. Sincerely, Logiciels Info-Data | 